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Make Your Event or Celebration Unforgettable! Get in Touch with Us Today! Planning an event can be overwhelming, but we’re here to make it easy. Whether you’re organizing a wedding, corporate event, or special celebration, Surdel Party Rentals has everything you need to bring your vision to life. From high-quality rentals to expert guidance, we’re committed to making your event seamless and stress-free. Contact us today to discuss your event needs, get expert recommendations, and book your rentals. Our friendly team is ready to assist you—call, email, or visit us, and let’s start planning your perfect event together. Contact Information Surdel Party Rentals Inc. Main Phone : (604) 596-1771 Alternate Phone : (604) 596-1112 Email : info@surdelpartyrentals.com Address : 8285 132 St #3, Surrey, BC V3W 4N6 Business Hours: Open 7 Days a Week Monday – Friday : 9:00 AM – 6:00 PM Saturday – Sunday : 9:00 AM – 5:00 PM Terms & Conditions / Rental Policies and Procedures Payment Methods We Accept: Visa, Mastercard, Debit, Cash Payments & E-Transfers Social Media Follow us for event inspiration and updates. How can we help you Full Name* Email* Phone* Event Date Type of Event Choose one Write a message Send Message

Surdel Party Rentals Bringing Your Celebrations to Life Whether you're planning an intimate gathering or a grand celebration, Surdel Party Rentals provides everything you need to bring your event to life. With decades of experience, we are your trusted partner in making your special occasions truly unforgettable Browse Our Rentals Contact Us Today Our Commitment to Quality & Customer Service At Surdel Party Rentals, we go beyond just renting equipment-we provide a full-service experience that ensures your event is a success. Our commitment to excellence includes: Premium Quality Rentals - Every item is cleaned, maintained, and inspected before each event. Unmatched Customer Service - Our knowledgeable and friendly team is here to assist with every detail. Flexible Rental & Delivery Options - Offering pick-up, on-time delivery, and full setup services across the Lower Mainland. Personalized Event Consultations - Need guidance? We help you choose the right rentals to bring your vision to life. With availability every day of the year, we're ready whenever you are. Bringing Events to Life for Over 30 Years At Surdel Party Rentals, we believe that every celebration should be seamless, stylish, and stress-free. As a family-owned and operated business, we take pride in providing a full range of high-quality event rentals to clients across Surrey and the entire Lower Mainland. Whether you're planning a wedding, engagement, corporate event, staff party, birthday, or private gathering, we have the products and expertise to make it a success. Our vast rental selection includes: Tents & Canopies - Perfect for outdoor weddings, corporate functions, and backyard parties Tables & Chairs - A variety of styles to suit every event theme Linens & Décor - Elegant options to elevate your table settings and venue décor Dinnerware & Glassware - High-quality plateware, silverware, and drinkware for a polished dining experience Balloon & Backdrop Décor - Customizable options to add the perfect finishing touch And much more! From classic and timeless setups to modern and trendy styles, we offer rentals to match any event aesthetic. Browse Our Rentals Why Choose Surdel Party Rentals? ✔ Over 30 Years of Experience - A trusted name in the event rental industry ✔ Family-Owned & Operated - Personalized service with attention to detail ✔ A Full Range of High-Quality Rentals - From elegant weddings to corporate functions and casual gatherings ✔ Open 7 Days a Week, 365 Days a Year - We're here when you need us ✔ Serving the Entire Lower Mainland - Reliable delivery and setup services ✓ Flexible & Affordable Rental Solutions-Tailored to fit your budget and event needs When you rent from Surdel Party Rentals, you're not just getting products-you're getting peace of mind. Our Mission & Vision Our mission is to provide high-quality event rentals with outstanding service, ensuring every event is stress-free, beautifully designed, and truly memorable. Whether it's a wedding, corporate event, or backyard celebration, we're here to make your vision a reality. Our vision is to continue being the leading event rental company in the Lower Mainland, expanding our selection and services to provide even more innovative and elegant event solutions. What our clients are saying “Great service and lots of choices here! Product rented is always clean and sometimes brand new! Great company to deal with for parties big and small.” Greta Turnock Let Us Help You Create Unforgettable Moments! Contact Us Today Browse Our Rentals

Privacy Policy A legal disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. Privacy Policy - the basics Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. What to include in the Privacy Policy Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more. To learn more about this, check out our article “Creating a Privacy Policy ”.

Terms & Conditions Making Reservations To confirm a reservation we require your full contact information with a valid credit card authorization form filled and signed or a non-refundable deposit (cash, debit/credit card or e-transfer as payment). The deposit is equal to 50% of your order total and is applied towards your final balance. Your order will not be considered ‘reserved’ until a completed credit card form is filled and signed or deposit and signed contract are received. Payments Payments can be made in any of the following ways: credit card, Interact, cash, email transfer or direct deposit. We take payments in person, over the phone, by email, or by mail. You may pay the final balance on your account at any point before your event, but we must receive payment before the items can be delivered or picked-up. Security Deposits A Security deposit is required when picking up the items or when receiving the items. Deposits can be provided with a valid major credit card. The security deposit covers charges for missing or abused rental items, mildewed or damaged linens, cleaning fees for items not reasonably cleaned, additional Labour and/or services performed and additional rental fees on late returns. The entire security deposit will be refunded if items are returned per agreement. Changes and Cancelations Your satisfaction is of the utmost importance to us. The day you book your order the items are considered out of our inventory for your date and thus made unavailable to other potential customers. This ensures you will have all the items you need on the date you require them. Because of this, we do have certain policies regarding changes to your order. All reductions in numbers must be received by Surdel Party Rentals 90 days prior to your event. Any reductions or cancellations made within 90 days will be subject to a cancellation fee. Any increases in your numbers must be made prior to your pick-up or delivery, and are subject to item availability. These items will be billed separately. You may make changes by phone, email, or in person. This policy helps us to ensure that your order is packed as accurately as possible. See our Cancellation Policy below for more detailed information. Cancelation Policy Reductions in quantity are limited to 20% of the original amount ordered per item and must be made a minimum of 90 days prior to your event to avoid penalty. Reductions in quantity greater than 20% and/or any reductions made within 90 days of your event are subject to a penalty of 50% of the total rental rate of the cancelled item(s) plus taxes. Any items cancelled within 30 days of the event date will be charged at full rental rates plus taxes. As these items will be made unavailable to other clients at the time of booking, if you do cancel your entire reservation you will forfeit your initial 50% reservation fee. Delivery & Pickup Delivery rates are based on drop off to a point immediately accessible to our truck, usually your driveway, garage, or yard. All deliveries require the signature of a responsible party for equipment to be left. Should you require delivery beyond our truck tailgate or set-up and take down of items, please request a quote prior to your event. Delivery times are set on the week of delivery. You will be given a morning or afternoon delivery time. Should you have special delivery requests, please contact us and we will do our best to accommodate your needs. As there are many deliveries in a day it is not always possible to give exact delivery times. For an additional fee it is possible to arrange for before- and after-hours deliveries, as well as time specific deliveries. A minimum order requirement should be met for our regular delivery charges. Orders less than the minimum order will also be considered for delivery, for an extra charge. Customer is responsible for any extra expenses incurred while delivering the items to their location such as Parking Fees or Parking Fines if proper loading facilities were not arranged. Deliveries and Pick-ups could be arranged on holidays and after business hours for an extra charge. Setting up and moving furniture is not included in the delivery fee. Our delivery personnel are not authorized to set up equipment unless they have been previously arranged and paid for. Please request the service at time of placing the order and we will gladly accommodate you. Large orders containing Dishes, Linen and Cutlery will not be counted at location when picked up by our staff, unless previously arranged. Deliveries are made during regular business hours. While consideration will be given to customer requests, we can provide a “ballpark” time but cannot guarantee exactly when your delivery will arrive. Customers may call on the day of the delivery for the most up-to-date scheduling information. Our delivery personnel cannot schedule pick-up times, so please feel free to call our office to arrange pick-up times. Upon delivery our staffs are instructed to deliver to a mutually convenient ground floor location. If the location is upstairs or down stairs and no proper elevator service is available, our staff is instructed to call the office for authorization. There may be additional charges for stairwells or difficult to access areas. Customer should be at the delivery location to receive and sign the paper work at the delivery time, and should have their credit card with them if they are paying by credit card or are using the credit card for security deposit. Customer does not have to be at home for a delivery if they have been to our office and signed the order form and paid in advance. However, they must provide a protected and secured area for delivery since the customer will be responsible for any loss or damage. If the delivery is to a commercial building or to an outdoor location we will need a customer appointed individual on location to receive the delivery. Set-up We are available to set up chairs, tables and other items for an additional set-up and tear-down fee. We do not generally offer set up of table settings, linens, or other general decor items but we can often coordinate this if required. Delivery is an additional fee as rates will vary on location. Please Check to Make Sure Your Order is Complete We do our best to make sure your order is complete. If you discover any missing or damaged items upon receipt, please contact us immediately so that we can make a note on your account and make arrangements to replace the items if desired. If it is after store hours please leave email. We will contact you as soon as possible. Many factors can contribute to items being lost or damaged during an event. We cannot accept disputes after an event is over. Returns If you will not be returning the items yourself or present for the pick-up, or will not be in contact after your event, Surdel Party Rentals will require the name and contact information of the person who will be responsible for your rental. It is best to appoint one trustworthy person to be in charge of the return. On return, linens must be dry to prevent mildew, free of any wax, food or confetti and placed in the bags provided. Do not place damp linens in plastic bags. We ask that you scrape or rinse the plates and cutlery free of any food, empty the glasses, and rinse food service items. All items should be placed back into the containers they arrived in. Avoid leaving excess water in the bottom of any containers as any metal pieces may rust. **We often receive back items that do not belong to us. Any items found with your order will be collected, rinsed, and packaged. You will be informed as soon as possible after your event if there is anything here to pick-up. We will store the items for no longer than 30 days. If we have not heard from you after 30 days, the items will be discarded. If You or Someone Else is Returning Your Rental To avoid extra charges, we recommend that you count your order before returning it to ensure all items and packaging are accounted for. Surdel Party Rentals also counts every order when it is returned to our warehouse. If you are not willing or able to wait for your order to be counted by Surdel Party Rentals staff upon return, then we will not accept any disputes over missing or damaged items. As we take in many orders in a day, there may be a slight wait as returns are counted on a first come, first serve basis. If Surdel Party Rentals is Picking up Your Rentals Rental items need to be returned to their point of delivery. China, glassware and flatware should be “dishwasher ready” and placed back in their supplied containers. All original containers and boxes must be returned. Tables and chairs should be folded and stacked neatly. Linens should be placed in bags provided. If your order is not ready for pick-up when Surdel Party Rentals arrives, we will return at our discretion for an additional one-way pick-up charge. Missing and Damaged Items If you do have missing or damaged items upon return, you will be informed as soon as possible. If the missing items cannot be found or if we are unable to contact you or the person responsible within 48 hours of your specified return date, replacement fees will be automatically charged to the credit card on file. If any items can be located and returned within one week of your specified return date, we will refund the full amount. No refund after one week. Repair fees for damaged items must be paid upon receipt of an invoice. Any items considered un-rentable by Surdel Party Rentals standards will be charged at full replacement value. The customer is responsible for the goods from the time of pick-up/delivery until the items are returned to Surdel Party Rentals. Be sure that all equipment is secure and protected from the weather while it is in your possession. We do charge for; soiled, broken, damaged or missing items, including packaging materials. There will be an extra cleaning charge for any wax, excessive grease, ink and/or hard to remove stains on linens and fabrics. Our insurance does not cover equipment while it is in your possession. Unused Equipment Rental items are charged for time out, not for use. Every item that leaves our building is treated the same way upon return, used or not. This ensures that every item you receive is clean, sanitized, and food safe. No refunds are given for items that were not used during your event. Late Returns Late rentals will be charged a half-day rental rate for each day. If you are not able to return your rentals on time, please inform Surdel Party Rentals so that we are able to make a note on your account. If we require the items for another order, we will make arrangements to pick the items up ourselves, at the cost of a one-way pick-up fee, charged to the credit card on file.